Tuesday, September 7, 2010

Dell Streak - streak of what, exactly?

In my view Dell make some nice hardware, but they have just about the worst customer service in the world and are probably best given a very wide berth. So, it was probably predictable that the Dell Streak should end up as a disaster, according to this report.

Firstly.. the darned thing shipped with Android 1.6 which is frankly a relic, and the promised upgrade to Android 2.1 (not 2.2 mind you) is turning into a disaster. The upgrade is buggy, users are losing data and applications are malfunctioning.. and the O2 and Dell forums have a growing list of complaints.

Is it any surprise when a company with zero experience of smartphones and a reputation for terrible customer service ends up with what looks suspiciously like a disaster on its hands? Fortunately there are plenty of other manufacturers to choose from.. so perhaps Dell should be given a very wide berth.



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